UNICEF inspires donors with Microsoft Dynamics 365 Customer Insights

UNICEF inspires donors with Microsoft Dynamics 365 Customer Insights


In 2019, UNICEF Netherlands came together with Microsoft Dynamics 365 Customer Insights to better understand, engage, and retain donors, turning them into lifetime supporters to garner critical support for UNICEF’s mission. UNICEF works across 190 countries and territories to reach the most disadvantaged children and adolescents, and to protect the rights of every child, everywhere.

UNICEF and Microsoft embarked on a global partnership focused on empowering, educating, and protecting displaced children and young people through technology. Together, they are committed to scaling their unique strengths – technology, expertise, resources, and advocacy to transform the lives of vulnerable children and young people.

Disruptions and opportunities: Navigating hybrid education

Disruptions and opportunities: Navigating hybrid education

In the spring semester of 2020, schools were forced to pivot to remote learning due to COVID-19. The questions that arose also prompted system and school leaders to reexamine education in broader terms.
Barbara Holzapfel, VP Microsoft Education, addresses some of the shifts that are happening right now. She also highlights key findings in a new whitepaper titled, “Disruptions and Opportunities: Lessons from the spring of 2020.” Have a look at this blog, which includes links to additional remote and hybrid learning resources.

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Creating World-Class Collaboration In A Global Team

Creating World-Class Collaboration In A Global Team

Teams in today’s modern workplace are often multi-office or even multi-continent affairs. As a result, team cohesion can challenge the best managers. In this Forbes article, “Creating world-class collaboration in a global team,” learn how Kim DeLine, the COO for Elevate K-12, engages a distributed workforce in her role at the leading live streaming company in the education field.

With Microsoft Teams, you can connect across geographical and organization boundaries, run status updates and team building with remote workers via a cloud-based meeting solution, and foster a culture of knowledge sharing.

See how important it is to explain the “why” with a multi-cultural office and encourage an understanding of purpose during times of change.

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The state of security for small and mid-size businesses

The state of security for small and mid-size businesses

43% of cyberattacks are targeted at SMBs. Most small and mid-size businesses understand cybercrime is a problem, but they underestimate the severity of the threat. That’s why we recommend that all businesses prepare to contend with a security threat, regardless of the size or scope of the company. Check out this Microsoft e-book to learn more how you can make sure your security measures are a force to be reckoned with.

View: The state of security for small and mid-size businesses

Crash Course in Azure Active Directory for Nonprofits

Crash Course in Azure Active Directory for Nonprofits

This presentation shows nonprofit leaders how Microsoft Azure Active Directory helps ensure secure access to data while also providing a simple, elegant way to deliver effortless user experiences and unlock IT efficiencies. For more information on the secure productivity solutions provided by Microsoft solutions, contact us today.

View: Crash Course in Azure Active Directory for Nonprofits

Igniting SMB Growth with Exceptional Customer Experiences

Igniting SMB Growth with Exceptional Customer Experiences

Today’s customers have higher expectations for buying experiences. They interact with businesses across many touchpoints, and they expect those experiences to be seamless and easy. Are you thinking about customer experiences from a customer-centric perspective?

In this productive webinar, you’ll hear from a Director of Product Marketing at Microsoft and a Vice President and Principal analyst at Forrester. Together, they discuss why the customer experience is so important and the effect it has on top line revenue.

Additionally, you’ll learn how the right CRM enables you to deliver on your customer’s expectations. Now, you can keep the customer at the center of your conversation and focus on the hottest leads and most important deals. Empowered with data and insights, sellers can now exceed the highest expectations.

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A day in the life – sales with Microsoft Teams

A day in the life – sales with Microsoft Teams

April, a sales rep, is looking to grow her company’s Midwest customer base. See how she starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm she now has a new resource to amp up more sales opportunities in the region.

Check out this infographic to see what deal building looks like with Microsoft Teams!

View: A day in the life – sales with Microsoft Teams

Five revenue killers and how to defeat them

Five revenue killers and how to defeat them

Have you struggled with creating amazing marketing campaigns that just don’t drive revenue? You’re not alone! In this eBook, you’ll hear from several sales and marketing experts who have walked in your shoes. They know how hard it is to sift through the clutter and identify the leads with the most potential.

This eBook walks customer’s through five of the top revenue killers and then offers solid strategies, tactics, and advice to overcome these pitfalls. For example, most all sellers and marketers can relate to revenue killer no. 1: Most sales funnels leak at the top, not the bottom.

Learn how to overcome all-too-common marketing and sales missteps and how Dynamics 365 Sales Professional will help pave the way to for immediate results.

View: Five revenue killers and how to defeat them